Insight Custom Field In Jira Service Management The use case is: 1. user selects the employee id (insight custom field on the create issue screen) 2. issue is created with the employee id. 3. the view issue screen has the employee name field (insight custom field) > we need this field to auto populate from the insight schema based on the id selected. like. Update insight field using automation rules. it is possible, you just need to use json. try it today.#insightcloud #jql #automation #smartvaluessmart values:.
Jira Cloud Automation Update Insight Custom Field Youtube Insight custom field stores one of the attributes of insight object. automation is triggered at issue creation. another attribute of the insight object is updated into a text field. the automation rule can also update the insight custom fields as well. please find below the screenshot of the rule. @marcel rossouw is your field a regular since select list or an insight asset custom field? i am not sure why the field doesn't show in the drop down for you, that's strange. i can find fields in project automation to clear which are set as required. and i have tested the removal of this as per my screenshot previously and it works. Use jira automation rules to modify issues. advanced field editing using json. the more options additional fields should only be used if a field cannot be edited using choose fields to set. this may be necessary for custom fields provided by other applications. the following automation actions provide additional fields for advanced field editing:. For assets field, select the assets object field created on step 3. (expect to see "assets field" instead of "insight field" as insight has been rebranded as assets) choose the attributes that you would like to update. for example, to update the owner attribute with the reporter of the jira issue: save and publish the automation rule.
Auto Populate Insight Attributes Into Jira Insight Custom Field Jira Use jira automation rules to modify issues. advanced field editing using json. the more options additional fields should only be used if a field cannot be edited using choose fields to set. this may be necessary for custom fields provided by other applications. the following automation actions provide additional fields for advanced field editing:. For assets field, select the assets object field created on step 3. (expect to see "assets field" instead of "insight field" as insight has been rebranded as assets) choose the attributes that you would like to update. for example, to update the owner attribute with the reporter of the jira issue: save and publish the automation rule. If you're using time tracking in jira, you may want to use automation for jira to update associated fields. this is not as straight forward as setting other fields, because timetracking represents multiple values. meaning originalestimate and remainingestimate are just parts of the parent field. you can log work against an issue:. For example, the multi select custom field has values set as "software 1" and "software 2". the automation rule should copy these values to the asset object custom field. to edit an asset object custom field via automation, an aql is provided. to get the desired list of objects, the aql should look as below:.
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